Valve Made Me Mad

   I was browsing the Steam Store today with the intent to buy Left 4 Dead. However the price seemed a bit high. At 45€ I had better buy the retail version which costs only 70 leva (about 36€) in Bulgaria. After asking around it seems that there is no way to revert back to USD. I was furious so I submitted the following support ticket:

   Hello,

   It seems like the option to revert back to US currency is missing. Will you please manually revert my account to USD as it was before. Also I hope that you will able to fix this BUG soon because as it seems other people ( http://forums.steampowered.com/forums/showthread.php?t=770231 ) cannot find the option either. I am absolutely sure that it is just a software BUG that you are not aware of and Valve did not mean to insult the European players' intelligence. I have been a loyal Valve and Steam customer for years. I like buying my games online but if Steam games are going to stay 30% more expensive than their retail versions I will have to go back to buying useless boxes from retailers. Another good workaround until you fix the BUG will be to ask my friends living in the USA to buy me games as a gift.

   Also if you do not fix this BUG I will probably change my opionion about your great customer service and may stop buying every game that Valve releases. What is more I am not looking at third party products but at Valve's own Left4Dead and I am comparing the prices with the retail prices here in Bulgaria in the European Union.

   To sum up my question: WHAT THE FUCK WERE YOU THINKING?


   It seems that a lot of people are pissed off. This 120+ pages thread on the Steam forums proves it as does this 8000+ steam group. If Valve do not fix this after the holidays I am going to file a complaint to the European Commission as suggested in the thread.
Tags:   english games 
Posted by:   Stilgar
04:50 24.12.2008

Comments:

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Posted by   trx   on   12:08 24.12.2008

I bet you won't get any reasonable answer

Posted by   . (Unregistered)   on   16:39 24.12.2008

It's not a BUG, it's a feature! ;)

Posted by   Stilgar   on   17:33 24.12.2008

I bet I won't buy anything from Steam unless they fix it.

Posted by   eager   on   15:27 26.12.2008

I'm used to using direct2drive, dunno why. They have most of the games I'm looking for anyway.

Posted by   JOke (Unregistered)   on   15:48 30.12.2008

I download games from zamunda so i dont care :DDDD

Posted by   Stilgar   on   22:30 30.12.2008

the games from zamunda are low quality
I would not waste time with them. They lack all the features I want to play Left 4 Dead for.

Posted by   JOke (Unregistered)   on   17:06 02.01.2009

left 4 dead looks dumb :D

Posted by   ___XXX_X_XXX___   on   13:11 05.01.2009

Аз пък сравних CRC32 на всички файлове на играта от zamunda.net и "оригиналната" - еднакви са :)

Posted by   Stilgar   on   13:27 05.01.2009

s tazi razlika che igrata e multiplayer a ne moje da se lognesh na serverite na Valve:)

Posted by   JOke (Unregistered)   on   18:52 06.01.2009

shto da ne mojesh mojesh estestveno :)
svalqsh si i CDkey otnqkade prosto:D

Posted by   ivelinka   on   12:08 21.01.2009

direct2drive looks pretty the same to me except that they don't have servers for multiplayer. may be I should try it.. of course, I won't buy any valve games not unless they fix the prices in steam.

Posted by   Stilgar   on   15:44 21.01.2009

Az sum navit da vdignat cenite v UK i v magazina vmesto da gi opraviat. Men ne me obijda tolkova faktat, che mi prodavat po-skupo, a tva che v magazina s kutia e po-evtino. Ebi mu maikata az da ne sum totalen idiot, che da ne moga da precenia ot kude da si kupia. I poneje kato praviat tova s cenite me izkarvat idiot az niama da si kupia i ot magazina.

Posted by   ivelinka   on   18:25 21.01.2009

pone da napravqt uvelichanieto nqkakvo smisleno, s nqkakva adekvatna prichina, da slojat nqkakva euro taxa, ako iskat (nali sme evropeici shte si plashtame:)) - samo da ne ni tretirat kato prosti amerikanci.

sushto taka se nadqvam protestirashtite v steam, da si durjat na dumata i naistina da gi boikotirat! samo, ako preturpqt zagubi shte se usetqt za kakvo stava duma. nadqvam se da imat zagubi veche i da gi useshtat!

Posted by   Guest (Unregistered)   on   19:36 21.01.2009

?!?! nikoi ne te kara da si kupuvash ot tiah igri. kato ne si idiot si kupi ot magazina. kakuv e problema kompania da vdiga cenite na predlaganoto ot neia,
kudeto i kogato si poiska. i zashto sled kato tova se sluchi triabva da se chuvstvam idiot?

ibalinka... amerikancite sa prosti v sravnenie s vas "bulgarite".Moje bi zashtoto nemogat da kulnat kato vas.

Posted by   Stilgar   on   20:08 21.01.2009

mi az tva pravia
ne kupuvam

a sum obiden (i ne si kupuvam ot magazina) shtoto mi se podigravat kato izobshto me karat da vzimam tva reshenie vse edno ima niakva intriga v cialata rabota

Posted by   ivelinka   on   20:24 21.01.2009

da utochnq, zashtoto qvno ne stava qsno kakvo sum imala predvid: da smenish valutata bez da q suobrazish s kursa nai-veroqtno bi minala v usa(zashtoto amerikancite sa tupi), no horata v drugata chast ot sveta ne sa tolkova prosti i ne biha se hvanali taka lesno.

Guest: ti ne si vijdal amerikanci da psuvat tva li iskash da mi kajesh?:)

nikoi ne me kara da kupuvam ot tqh.. prosto sum si kupuvala tqhni igri, haresvat mi igrite im i iskam da sa korektni, za da produlja da im buda klient.

Posted by   Guest (Unregistered)   on   21:28 21.01.2009

Posted by   ivelinka   on   09:08 21.01.2009: ... of course, I won't buy any valve games not unless they fix the prices in steam.

-do kolkoto razbiram tuk niama da si im klient.

Posted by   ivelinka   on   17:24 21.01.2009 : ... prosto sum si kupuvala tqhni igri, haresvat mi igrite im i iskam da sa korektni, za da produlja da im buda klient.

-tuk pak shte si im klient

Posted by   ivelinka   on   09:08 21.01.2009: ...nadqvam se da imat zagubi veche i da gi useshtat!

-tova ne e psuvnia, tova si e chisto kulniane.

ti kak tochno razbra che ne sa suobrazili kursa? Da ne bi niakude gore da pishe che cenata v dve razlichni valuti, bazirani na treta e razlichna(primerno 45evro = 90lv, a v dolari e 50 = 68leva)? Na tova miasto cenite sa takiva, na drugoto miasto cenite sa drugi. edva li niakoi iska da precaka amerikancite (zashtoto drugata chast ot sveta ne sa tolkova prosti i niama da moje) ili koito i da e.

Posted by   ivelinka   on   23:19 21.01.2009

Guest:
- s bulgarskoto i angliiskoto izrechenie, imah predvid: nqma da kupuvam igri na valve dokato ne si opravqt cenite; // ep3 ne se ochakva skoro, zatova mislq che shte moga da izdurja vupreki l4d...
- tova ne e kulnene, tova e cel na vsichki zasegnati ot problema. valve ne sa idioti, kato im spadnat pechelbite shte se setqt da si opravqt cenite;
- ne razbiram ot finansi, potursih v google i mislq che 1eu != 1$;

Posted by   Ravenheart   on   00:10 22.01.2009

Guest (Unregistered) ти си мега прост ве момче, имайки в предвид че държави като Норвегия нямат ДДС за виртуални продукти(като игри от Стийм и Direct2Drive) Valve си слагат ~30% ДДС - това го ПОТВЪРДИХА.

Следващия път като решиш да си отвориш устата си направи труда да разбереш за какво ще говориш преди да си казал голяма глупост.

Posted by   Guest (Unregistered)   on   14:44 22.01.2009

Ravenheart, kakvo kato sa si slojili 30%? ako shtat i 300% otgore da si slojat kakvo? nikoi ne te kara da kupuvash ot tiah, nikoi ne moje da im poprechi da slojat kakvito si iskat ceni.

ako tova me pravi amerikanec to sum gord che sum mega prost.

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