I was browsing the
Steam Store today with the intent to buy
Left 4 Dead. However the price seemed a bit high. At 45€ I had better buy the retail version which costs only 70 leva (about 36€) in Bulgaria. After asking around it seems that there is no way to revert back to USD. I was furious so I submitted the following support ticket:
Hello,
It seems like the option to revert back to US currency is missing. Will you please manually revert my account to USD as it was before. Also I hope that you will able to fix this BUG soon because as it seems other people ( http://forums.steampowered.com/forums/showthread.php?t=770231 ) cannot find the option either. I am absolutely sure that it is just a software BUG that you are not aware of and Valve did not mean to insult the European players' intelligence. I have been a loyal Valve and Steam customer for years. I like buying my games online but if Steam games are going to stay 30% more expensive than their retail versions I will have to go back to buying useless boxes from retailers. Another good workaround until you fix the BUG will be to ask my friends living in the USA to buy me games as a gift.
Also if you do not fix this BUG I will probably change my opionion about your great customer service and may stop buying every game that Valve releases. What is more I am not looking at third party products but at Valve's own Left4Dead and I am comparing the prices with the retail prices here in Bulgaria in the European Union.
To sum up my question: WHAT THE FUCK WERE YOU THINKING? It seems that a lot of people are pissed off. This 120+ pages
thread on the Steam forums proves it as does this 8000+ steam
group. If Valve do not fix this after the holidays I am going to file a complaint to the European Commission as suggested in the thread.